Quite often, the existence of an informal structure can be found within the formal one, and this can have an important influence on the flawless work of the company. The exchange of information, the spread of innovative ideas, and the sharing of experience often happens not as a result of official policy but rather of personal contact and it is therefore very important to identify and reflect these informal communication schemes.

ACT offers an organizational network analysis which includes data breakdown and visualization and employs the software application Net Miner, which provides:

• A study of the informal structure of the organization
• The visualization of information flow
• Identification of the company’s informal leaders
• Identification of the company’s experts (the most well-informed and competent officers)
• Identification of strategic alliances with other companies

Based upon the research outcomes you will be able to optimize your organization’s internal communication system and remove any faults hindering the process of teamwork.